RMA (Return Merchandise Authorization)

If you have items qualifying for return, please Contact our CS for the RMA number issue and procedure.
Please note : Customer provides a valid receipt or order number. (Otherwise we only provide limited services.)
Customer provides the model number and full history of the model.
Customer provides the parts number, if possible. Parts numbers can be found from your instruction manual at explosive page or you can download from our website
Customer provides the photo of requesting model, issue or parts. (If requested)